EV Charger Installation and Maintenance
EV charger installers handle surveys, installations, commissioning and after-sales maintenance, often for property developers and fleets as well as homeowners. How to run each step and keep a record of every charger.
EV charger installation started as a side line for electricians and has become a business in its own right. Home chargers, workplace banks, fleet depots and public sites all work a little differently, but the steps are the same: survey, install, commission and maintain.
1. Site survey
The survey tells you whether the job is simple or complex, and what it will cost:
- Supply capacity and the consumer unit.
- Cable route and distance from the board.
- Mounting position and parking layout.
- Earthing arrangement.
- Photos of the board, the route and the mounting point.
Run the survey as a separate job with its own checklist. That way every surveyor collects the same information and the installer gets no surprises on the day.
2. Installation
The install job should carry everything from the survey: photos, notes and access details. Add a checklist for the work itself: cable installed and protected, protective devices fitted, charger mounted, connections made and tested.
3. Commissioning and handover
- Test the charger and record the results in the job notes.
- Set up the charger's app or network connection with the customer.
- Show the customer how to use it.
- Photograph the finished installation.
- Get the customer's sign-off.
Make the test step required so nobody can close the job without it.
Record every charger
For each charger you install, keep:
- Manufacturer, model and serial number.
- Site and customer.
- Install date.
- Warranty provider and expiry.
- Documents: test certificate, manual and any notification made to the network operator.
With these records, warranty claims, faults and later upgrades are straightforward.
Maintenance
Workplace, fleet and public chargers need regular maintenance: a visual inspection, connector and cable checks, testing and firmware updates. Put each site on a schedule and log fault calls against the charger's record. You will then see which models and sites give the most trouble.
Certified installers
Keep track of each installer's electrical qualifications and manufacturer approvals, with expiry dates. Many manufacturers only honour warranties when an approved installer did the work.
In Movtro
In Movtro, surveys and installations are jobs at the customer's site, with checklists (required steps block completion), photos, notes and the customer's signature, all captured on the phone. Each charger is an asset with manufacturer, model, serial number, install date, warranty and documents, and every job shows in its history. Recurring jobs schedule maintenance for workplace and fleet sites and flag overdue visits. Installers' skills and certifications are recorded, with reminders before they expire.

You can record test results as checklist readings with a unit and an allowed range, and anything outside the range is flagged for review. Movtro does not connect to charger networks or manage charging sessions.
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